Step 2. Select the article category (blankets, carriers, etc)
Step 3. Select your preferred product and quantity and click on ‘add to bag’. Your item is now in your bag.
Once you’ve added an item to your shopping cart, keep searching until your cart contains all of the items you want to order.
You can access the contents of your shopping cart at any time by simply clicking on the bag at the top of the page and then click on “view basket” button. Your product list will appear. Select the products you wish to buy and click on the check-out button on the bottom right of the page
Step 4. Check out
To enter checkout, click on the ‘proceed to checkout’
If you are a returning costumer, please log in at the top of the page
If you have a voucher, please enter your voucher code
Complete the billing address. If the billing and shipping address are different, please tick the box next to “ship to a different address?” and complete the fields.
Select your delivery method in the box called “your order” on the right of the screen.
Select your payment method in the box called “your order” on the right of the screen
Accept the Terms and Conditions and click on “place order”.
A complete order summary will now display with all the details of your order. Please ensure that all information, including your delivery details is correct.
Shipping & Delivery
Courier – We deliver directly to your home or office from one of our warehouses, anywhere in South Africa.
Please note that delivery options may be disabled or changed at the discretion of www.babysense.co.za if we believe that circumstances outside our reasonable control will result in failure to deliver such as industrial dispute or strike.
Our courier cost will be R85 for shipping in South Africa.
All orders over R400 will be free!
The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards this means that once the bank gives us an authorisation code.
All orders received today will be picked the next working day.
All local orders are dispatched via our courier service. Courier service deliveries will take between 2-4 working days and is area dependent. Delivery will only be done on working days, within working hours to the address provided by you. The courier will phone and confirm a time for delivery.
Working days are defined as Mondays to Fridays, excluding Public Holidays
Yes, it is safe to use your credit card.
Please follow the link to our service providers page for information on their safety measures: www.payfast.co.za
If the Products are not the same as what was ordered this must be reported within 24 (twenty four) hours of delivery. Any damage must also be immediately reported, within 24 (twenty four) hours of delivery.
Any complaints regarding the quality of the product bought by consumers through www.brightkids.co.za should be e-mailed to firstname.lastname@example.org All defective articles returned will be inspected by the Bright Kids quality department. Should the article found to not be defective, no refund will be made by Bright Kids and the cost of returning the articles will be for the customer’s account. You will be credited or refunded for the postage costs incurred, up to a maximum as agreed by Bright Kids before the products are returned.
If you are returning products via courier or post office you must package it carefully so that it does not become damaged en route. Please include a copy of your original invoice with any return and communication regarding the Bright Kids approval of the return.
Add the items you want to your shopping cart and then click ‘View Basket’ or click the shopping bag icon at the top right of the site.
Towards the bottom of the page you will see the field ‘Claim Voucher’
The voucher that you’ve received has a voucher number on it.
You can enter your voucher number here and the value will be deducted from your order.
You can then proceed to checkout and will be asked to pay only the remaining balance by credit or debit card.
Sending a Gift
We’ll also make sure that only you receive the invoice and receipt of payment and not the receiver for um… obvious reasons.